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We suggest dogs that are 10lbs. or more. Larger dogs exhibited a slower response to the stimulus.
We advise trainers and owners to monitor their dog’s reaction and adjust collar usage accordingly.
In rare instances, the collar may have a delayed response from the collar. We recommend turning them off for 10 seconds and turning it back on.
Make sure to turn off the collar before charging it to ensure proper charging functionality.
No, the beacons that come with the product have been specifically custom programmed to work with the product.
You can purchase more at our online store.
Yes, you can purchase a replacement collar at our online store.